1. Introduction
Welcome to Zulu, a comprehensive business management software designed to streamline data management for businesses. Our platform allows users to consolidate their data into a single system, enabling efficient operations and insightful reporting. This Privacy Policy outlines how we collect, use, store, and protect your businesses information, and your rights regarding this data.
2. Data Collection
Types of Data Collected:
Personal Information: This includes but is not limited to your name, email address, and contact details.
Business Information: This includes but is not limited to your contacts, invoices, products & stock, communications, payroll, files.
Usage Data: Information on how you interact with our services, such as login times, features used, data usage as well as performance analytics.
Zulu does not distribute, sell or profit from your data in any way with third parties.
Data is only shared with providers you approve, such as Xero, Mailchimp, Zoho and other integrations Zulu has available. Please review the respective privacy policies of each integration you decide to include.
Methods of Data Collection
Account Registration: We collect data when you register for an account, update your profile, or provide feedback.
Module Usage: When you use Zulu’s various modules, they have their own respective forms, file upload and data capture features where you will feed data into the website.
Cookies and Similar Technologies: We use cookies to enhance your experience and gather information about visitors and visits to our website.
3. Data Usage
We use your data to:
- Provide and improve our services
- Communicate with you about your account or our services
- Customise your experience and respond to your individual needs
- Measure usage on the system and use it to promote our services effectiveness (data is non identifiable)
Data Sharing:
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information without your consent, except for trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
4. AI and Automated Processing
To help you get more value from your data, Zulu uses artificial intelligence and automated processing within the platform. This may include:
- Interpreting, summarising, and surfacing insights from the data you store in Zulu (for example, your contacts, invoices, jobs, communications, and stock).
- Automating tasks and generating suggestions, drafts, or reports based on your data.
- Processing data you choose to send to, or retrieve through, the Zulu API and any connected integrations.
Your data is only processed to operate and improve the service for you. Zulu does not sell your data, and we do not use your business data to train third‑party AI models for purposes unrelated to providing you the service. Where AI processing is performed by a trusted third‑party provider, that provider is bound to keep your information confidential and to use it only to deliver the requested functionality.
AI‑generated output can contain errors or omissions, so you should review it before relying on it. You remain responsible for ensuring you have the appropriate permission to process any data you store in or send through Zulu.
5. Data Storage and Security
Your data is stored securely on servers located in New Zealand. To protect your information, we:
Implement a variety of security measures to maintain the safety of your personal information.
Conduct daily backups, with a retention of 7-day rolling backups to prevent data loss.
6. User Rights and Responsibilities
As a user, you are responsible for:
Ensuring the security of your account and regularly updating your password.
You have the right to:
Access your personal data we hold.
Request the deletion of your data, subject to certain conditions.
7. Data Deletion Policy
We reserve the right to delete data from accounts that:
Have an inactive billing subscription.
Have not been signed in for more than 90 days.
8. Changes to Policy
We may update this Privacy Policy periodically. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date.
9. Contact Information
For any questions or concerns about this Privacy Policy or your personal data, please contact support@getzulu.io.